Emergencies

Even in case of an emergency, please phone us beforehand so we can prepare for your pet or, if necessary, refer you directly to the emergency clinic.

We collaborate with the Ennetsee Clinic for Small Animals in Hünenberg to provide 24/7 emergency care for your pet. 
Phone number: +41 41 741 04 04


First aid for dogs (checklist)

What to do in an emergency: STAY CALM, EVEN IF IT SEEMS DIFFICULT.

Initial situation

  • The dog is in a health emergency situation, no measures have been taken yet.
  • An injured dog is often very afraid and in a lot of pain.
  • The dog could run away in shock (e.g. there is a risk the dog could get run over by a car, or try to hide somewhere inaccessible).
  • The dog should be calmed down and put on a leash.
  • Depending on the circumstances, a mouth sling (muzzle) should be applied if possible.

Calming the dog down

  • Try to have a calming effect on the dog.
  • The dog senses the mood of the helper.
  • The dog must not perceive the treatment as punishment or even feel threatened.
  • Keep those around the dog calm; panic does not help anyone!
  • If necessary, ask bystanders to keep their distance.
  • Approach the dog very slowly.
  • Talk in a calm tone: ... everything will be all right ... calm down...
  • Avoid fast movements.
  • Observe the dog, especially the eyes and facial expression.
  • If the dog opens its eyes or growls when approached, do not approach further.
  • Continue to reassure the dog until a further approach appears possible/safe.

Leash

  • If the dog is not already on a leash, leash it now.
  • The dog could run away in shock (e.g. there is a risk the dog could get run over by a car, or try to hide somewhere inaccessible out of panic or fear).
  • Continue to have a calming influence on the dog.
  • Tie the loose end of the leash to an immovable object once the dog is on the leash

Secure and fix the dog

  • The dog is now on a leash.
  • Tie the loose end of the leash to an immovable object once the dog is on the leash.
  • Suitable objects for fixation are, for example, a table leg, lamppost, other fixed post, traffic sign, fence post, railing, or similar.
  • Pull the dog towards the object with the help of the leash wrapped around the object.

Further measures

  • Further measures can now be taken depending on the individual circumstances.
  • For self-protection:put on a muzzle or muzzle sling.
  • If the emergency has occurred in road traffic, put a protective vest/emergency cloth in reflective colors on the dog.
  • If necessary, place the dog in a stable lateral position.
  • If necessary, protect the animal from cooling down with a thermal blanket (gold foil).

Quelle: https://www.erste-hilfe-beim-hund.de